Two Lips Shoes Return Policy
If you are not completely satisfied with your purchase, Two Lips will be more than happy to exchange/return any unworn merchandise within 30 days of the delivery date. Merchandise must be returned in its original packaging, along with the packing slip.
Refunds will be credited to your account as soon as we receive the item you are returning. Please note that shipping, handling charges and sales tax on shipping are not refundable.
With each order you will receive a Return Label with which you can return your order if you would need to do so.
ONLINE PURCHASES CANNOT BE EXCHANGED OR RETURNED AT ANY OF TWO LIPS SHOE COMPANY’S RETAIL STORES
*Ground shipping FREE. Maximum purchase of three(3) pairs. Additional shipping charges will be incurred for purchases over three(3) pairs.
It is Two Lips Shoes Co. policy not to offer price adjustments on previously purchased merchandise.
We appreciate your business, and if you have any questions or concerns please do not hesitate to contact us.
ALL RETURNS/EXCHANGES MUST BE SHIPPED TO THE FOLLOWING ADDRESS.
Two Lips Shoes
Attention: Customer Service
9237 San Fernando Rd.
Sun Valley, CA 91352